Summary: Balancing technological innovation with personalization optimizes service performance with no sacrificing relationship. Approach: A comprehensive overhaul launched automation and cross-functional groups to improve workflows. Qualifications: Started by two faculty good friends in a cramped garage, TechNova experienced minimal funds but a wealth of ground breaking Thoughts. The... https://hectorxjhui.ourcodeblog.com/33775646/top-latest-five-hbr-case-studies-urban-news