Just over two years ago, the Thrift Savings Plan (TSP) launched a new online platform designed to modernize and improve access to federal retirement savings. However, the rollout was marred by immediate technical issues, leaving users struggling to access their accounts. On the first day alone, TSP’s hotline received 120,644 calls, with many facing long delays to resolve access problems. https://www.federalpensionadvisors.com/post/how-to-access-my-ups-pension